Please read the following Frequently Asked Questions which will help answer all your questions

Please note:

We do not sell Products or Services to the United Kingdom

***NOTE : Exercise Along with Me S5 & S6 are currently not completed therefore please be aware of this upon joining. However there are NEW S1, S2, S3& S4 EAWMe Series much different to the YouTube Channel for you to enjoy! 

Click this link to see a sample of what the Exercise Along With Me Series looks like in the Gym – New Exercise Along With Me Gym Site Videos

I don’t have a PayPal Account. Can I pay a different way?

Unfortunately not. To make payment for the Facerobics® Face Exercise Gym, you must have a PayPal account, you cannot pay with a Credit Card.

What makes the Gym different to watching Youtube?

You will get instant access to my full set of existing and upcoming Facerobics® exercise videos and a Weekly Live Q&A Webinar with Peta (with replays if you can’t make it) and exclusive access to the Private Members Facebook Group. There are so many other features for you to discover when you join.

How do the Membership Payments work?

You are signing up to a MEMBERSHIP SITE. This means it is an ongoing Membership and you will be  automatically billed  on the anniversary of your joining date YEARLY. This currently equates to AUD$2.80 (approx) a week! So affordable!!

Paypal will manage your Subscription Fees. You can cancel your Subscription at any time. If you wish to cancel your Subscription payments, simply log onto PayPal and cancel your recurring payments. This is your responsibility should you wish to cancel as we do not have access to your PayPal Account.

Please note to be a member of the Facerobics® Face Exercise Gym you need to have an ACTIVE subscription.  This means a cancelled Subscription means your Membership will cancel automatically also and you will no longer have access to the Gym site.

When you process your order, please read the terms and conditions of Facerobics® (on the next page) and PayPal regarding your ongoing Yearly membership and how it works, before agreeing.

If you cancel by accident please contact us by clicking on the CONTACT US / SUPPPORT DESK  link and we will help you through reactivating your account.

Do I need computer knowledge and be on Facebook and knowledge to be a member?

Yes you do! You need to understand what basic internet symbols mean for example: if you are using a tablet or a laptop, you need to know what a Hamburger Menu is, due to your screen resizing, how to be able to navigate the gym membership program. If you do not use a computer or the internet often the Gym Site may not be for you.

You will be asked to Join the Private Members Facebook Group to get the best out of your membership.

You also need a Facebook Account to join the private group. All of my communications are done over the Private Facebook Group, so it is essential that you are on Facebook and apart of the private group.

What is the difference between YouTube watching Free and Paying for the Gym?

Yes, you can watch YouTube for free. Adverts are run on YouTube where as all of the videos in the Gym are ad-free.  The EAWMe Series are completely different to the free ones on Youtube with the look and feel and there are no adverts.  YouTube is merely the platform that I use to host the videos and are not available or accessible to the public channel. Whilst there are some videos that are on Youtube in the Gym the EAWM Series are exclusive to the Gym Site, not Youtube.

You also receive free access to live sessions with me each week which you can attend, or watch the replay, and also there are free downloads, note books, and of course you can become a member of the Private Facebook group which Peta is active in every day.

How will I receive any materials or downloads?

After you become a paid member of the Gym, please return to Facerobics Login here and you will be able to have access to everything that is offered. It is all hosted on the site.

Can I access the site from any device?

Yes, the website is available on all devices. The website looks different on different devices and you need to be able to navigate your way thru the differences of each device. If you are on a tablet, you will need to access the site thru the hamburger menu that represent 3 bars on top of each other in the top right hand corner of the page, after you log in. To log in, go the the My Account / Log In tab on the top bar of the home page. You can access the Members Area by SCROLLING DOWN to the Members Area Link.

How can I contact you for more questions?

To contact us please go to this link – Facerobics Contact Us & Support. You will need to register a username and be logged in to send an email.

Facebook Membership Support?

Peta is active in the Private Facebook page that you join after you join the Gym. She is there to answer all your questions and concerns in real time.

Is there a Money Back Guarantee?

Yes of course! If you are not happy with anything at all regarding the Facerobics® Gym Membership, we offer a no questions asked 7 Day Money Back Guarantee. Just contact us at this link – Facerobics Contact Us & Support and we will refund you as long as it is within the 7 Day period.

Keep reading over the next page to get your Reward Discount for your first year’s membership for reading and acknowledging the Terms and Conditions….

Please click ‘Continue’ if you have read and acknowledge the information above.

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