Questionnaire

The following form is an application to join the Facerobics Gym. Submitting this application does not guarantee membership.

You will be joining an Elite group of people from all walks of life.

We are looking for people who are like minded, who are motivated toward self-improvement, courteous, supportive and well-mannered, willing to learn by following Facerobics instructional content and able to give themselves time to learn how to navigate the site. We are also looking for people who are courteous and polite in all steps of the purchasing and/or refund process.

All questions must be answered with 25 words or more to allow submission of this form.

This is a comprehensive questionnaire. Please continue to scroll down after answering each question.

Choosing No to ANY question will take you to a form where you can make further enquiries.

You will be answered either way, whether you are accepted or not.

***After  you have submitted your Application Form, if you do not hear from us within 2-3 days, please check your spam box***

    About You

    ***NOTE: We do not sell services to United Kingdom or Ireland***

    Please tick the appropriate box to indicate which Membership you require.
    EliteVIP

    When you join the site, are you aware that you will need to take time to learn how to use it?

    Yes I understand

        No I don't understand

    About Your Membership

    You will be signing up to an ongoing yearly Subscription & Membership Service

    This means that by joining the Facerobics Membership Site you are granted an ongoing Membership and access, as long as you maintain an active Subscription. You will be AUTOMATICALLY BILLED on the anniversary of your joining date YEARLY and you will be signing a Billing Agreement when you process your order though PayPal or Credit Card.

    Do you understand what automatically billed means?

    Yes I understand

        No I don't understand


    Continued Subscription Services

    If you wish to continue with your ongoing Membership, you do not need to do anything. To ensure that your Membership access rolls over smoothly, you need to ensure funds are in your account on your Billing Anniversary Date. These payments are AUTOMATIC Recurring Payments (that you will agree to) which will be deducted from your account on your Anniversary Date of joining the site.

    Do you understand?

    Yes I understand

        No I don't understand


    Cancelling Subscription Services

    To CANCEL your Subscription and Membership Service you need to do so at least two (2) days before the AUTOMATIC Annual Renewal Date. If you do not do this at least two (2) days prior to the end of your current subscription period, the payment for the AUTOMATIC RECURRING PAYMENT of the subscription payment will be processed for another year and no refunds will be offered.

    Do you understand that YOU are responsible for Cancelling your Subscription?

    Yes I understand

        No I don't understand


    Refunds

    Should you request a refund after cancellation, your Subscription and Membership Service MUST BE CANCELLED BEFORE YOUR AUTOMATIC ROLLOVER ANNIVERSARY DATE

    Do you understand?

    Yes I understand

        No I don't understand


    Currency

    All money shown on the Facerobics Site is in Australian Dollars (AUD) with the approximate equivalent to United States Dollars (USD) shown next to it. Do you understand when you process the order it will be shown in AUD only and no other currencies?

    Do you understand?

    Yes I understand

        No I don't understand


    Purchasing outside of Australia

    Due to Australian tax laws, the figures show less 10% than quoted if you are purchasing outside of Australia.

    Do you understand?

    Yes I understand

        No I don't understand


    Terms and Conditions

    You must read and UNDERSTAND the terms and conditions before joining.

    Do you understand?

    Yes I understand

        No I don't understand


    Code of Conduct

    As a user of this site, bullying, harassment or abuse of any kind is not tolerated for any reason, including abusive emails regarding refunds, (this includes abusive behavior towards Administrators via emails and the Chat Service). Should you choose to conduct yourself in this manner, Facerobics Administrators reserve the right to terminate your account without notice and report your conduct to PayPal or any credit card Payment Gateway services used on the Facerobics web site.

    Do you understand?

    Yes I understand

        No I don't understand

    Communications Sent from Facerobics

    Facerobics provides a TICKET SYSTEM on the site for you to communicate with Peta. This means you need to log into your account and raise a ticket from the ticketing system. This is the ONLY way you can send an email to Peta.

    Do you understand what it means by "Do not reply DIRECTLY to this Email" and do you understand that a NO REPLY email address means that you will not receive an answer?

    Yes I understand

    We will reply to your email within 24-48 Hours

    We typically reply to your application within 24-48 hours. If you do not receive your reply, it could have gone into your Spam or Junk file. Please check there first.

    If you have not received a reply please contact us to follow up your Application Acceptance.

    Yes I understand

        No I don't understand